- Reason: I write this letter to complain about the attitudes of your waiters and waitresses and your service
- I heard about your restaurant from my sister/friend .... (anyone you like) . They said that it has a good service and the food here is delicious . (You can describe more if you want )
- Last sunday, i decided to have dinner with my ... (anyone you like) in it/ (the name of the restaurant). It didn't come up to my expectation(s).
+ Although I had booked the seats in advance, when I came, I had to waited for more than 20 min to sit
+ It may due to the fact that I am not lucky enough, I won't mention it.Then when we asked for the menu, we realized that it did not have the same dishes as that on advertisement...
+When the food is served, they were not
+The waiter drop my drink, and my dress was dirty. But he did not say sorry
- Suggestion:
+ Improve your service
+ Plan for what will happen to the guest